shopneon.com

Shop NEON

<div data-appearance="default" data-content-type="text" data-element="main" id="isPasted">We charge a flat rate shipping fee of $4.99 for all orders across Canada. We ship to most locations across Canada.Shipping charges will be refunded if:&#xA0; &#xA0; &#x2022; &#xA0; &#xA0;The wrong product was shipped.&#xA0; &#xA0; &#x2022; &#xA0; &#xA0;A product arrived broken or defective.&#xA0; &#xA0; &#x2022; &#xA0; &#xA0;A product was damaged during shipping.</div>

We charge a flat rate shipping fee of $4.99 for all orders across Canada. We ship to most locations across Canada. Shipping charges will be refunded if:. •    The wrong product was shipped. •    A product arrived broken or defective. •    A product w

How much do you charge for shipping?

Shipping & Delivery

How do I track my order?

Order processing times

How do I modify or cancel my order?

Can I change the color, size or style after an order is placed?

How do I know if my order is confirmed?

Do you process orders outside Canada?

I placed an order and the item is out of stock?

I didn’t receive my discount code.

Why is my discount code is not working?

How can I view my order history?

Orders

What is your returns policy?

Do you offer refunds or exchanges?

How do I make a return?

Can I return an item purchased on sale?

Returns & Refunds

I entered the wrong shipping information. What should I do?

I got a notification that my package is delivered, but I can’t find it?

Do you ship outside Canada?

What your policy on receiving damaged product ?

Which couriers do you ship with?

When will I get my order?

Why was my payment declined?

Do you price match or offer price adjustments?

Do you charge sales tax?

I placed an order with Sezzle. When do installments start?

Does my billing address need to match the one associated with my credit card?

Payments & Billing

General Information

I received a defective item!

Warranty & Claims

How do Digital Gift Cards work?

How do I check my Digital Gift Card balance?

Can a gift card be used more than once?

Can more than one gift card be used towards a purchase?

Can a gift card be used to buy a gift card?

Can a gift card be used to pay for shipping and taxes?

Can gift cards be used in conjunction with a discount code?

Digital Gift Cards

Exclusions

What is your promo & discount policy?

How can I get a NEON discount code?

Promotion & Discount Codes

How much do you charge for shipping?Updated 5 days ago